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If I am selling to you, I speak your language. If I am buying, dann müssen sie Deutsch sprechen.
                                                                  
SPEAK YOUR CUSTOMER’S LANGUAGE. 

-Willy Brandt

We blend right in.
The Compass team is fluent
in scientific jargon.  

 
We're not a bunch of telemarketers regurgitating sound bites from a call center.  With 10 years of experience in the life science industry, we are a multi-lingual, science-educated, responsive team that speaks your customer’s language and translates their needs into sales and improved brand loyalty. We demonstrate more than just technical knowledge - we exhibit savoir-faire.  Our team is trained to adapt and respond to any customer need illuminated during the conversation.  If the customer wants information, we send it.  If they need a quote ASAP, we’re on it.  If they live in France and want to know that we understand them, we tell them, nous faisons.  If they’re angry because someone dropped the ball the last time they made a purchase, we listen and we respond.
We're not a bunch of telemarketers regurgitating sound bites from a call center.  With 10 years of experience in the life science industry, we are a multi-lingual, science-educated, responsive team that speaks your customer’s language and translates their needs into sales and improved brand loyalty. We demonstrate more than just technical knowledge - we exhibit savoir-faire.  Our team is trained to adapt and respond to any customer need
We're not a bunch of telemarketers regurgitating sound bites from a call center.  With 10 years of experience in the life science industry, we are a multi-lingual, science-educated, responsive team that speaks your customer’s language and translates their needs into sales and improved brand loyalty. We demonstrate more than just technical knowledge - we exhibit savoir-faire.  Our team is trained to adapt and respond to any customer need illuminated during
the conversation.  If the customer wants information, we send it.  If they need a quote ASAP, we’re on it.  If they live in France and want to know that we understand them, we tell them, nous faisons.  If they’re angry because someone dropped the ball the last time they made a purchase, we listen and we respond.
illuminated during the conversation.  If the customer wants information, we send it.  If they need a quote ASAP, we’re on it.  If they live in France and want to know that we understand them, we tell them, nous faisons.  If they’re angry because someone dropped the ball the last time they made a purchase, we listen and we respond.  

Call Center Competency

At the heart of our services is our talent to talk with your customers; finding out their needs, wants and current projects.  We gather market intelligence through research and surveys, build brand awareness, uncover hidden buying potential and create new business for you. 

International Capability

Our multi-lingual team has worked on projects in North America, Europe and beyond.  We are able to contact companies across all time zones and in several languages, notably English, French, and Spanish.